1. General rules for depositing and withdrawing funds
For convenience, the Customers should use the form of online transfer.
+ Deposits may be made 24 hours a day, 7 days a week.
+ Customers can deposit via the following forms:
Bank for Investment and Development of Cambodia (BIDC).
Joint Stock Commercial Bank for Foreign Trade of Vietnam (VietcomBank)
Vietnam Technological and Commercial Joint Stock Bank (TechcomBank)
Sai Gon Thuong Tin Commercial Joint Stock Bank (SacomBank)
+ The minimum deposit amount is $ 20 for one time.
+ Funds may only be withdrawn to clients’ personal accounts in order to ensure financial security and prevent money laundering.
+ PTSC will withdraw on your trading account and transfer to your bank account at the bank's working hours from 8:30 AM- 16:00 PM Monday to Friday.
+ Withdrawal order make over 16:00PM will be forwarded the next day.
+ Minimum withdrawal amount of 10$ for each withdrawal.
+ The maximum amount is the total amount in your trading account.
+ The first withdrawal order must be enough 48 hours from the first deposit order.
The company shall not be liable for delays in processing deposits and withdrawals if such delays are caused by the payment system or bank system.
If a client funds his/her trading account using multiple payment systems or multiple wallets within the same payment system, funds must be withdrawn in proportion to the amounts deposited.
The company retains the right to change the processing time for deposits and withdrawals without notifying clients in advance.
The company may place limits on the payment systems available to clients from certain countries.
The Company has the right to investigate, cancel, and/ or impose fees/ charges (dependant on payment method) on any withdrawal request originating from a trading account with no trading activity.